Privacy Policy

Last updated: April 2026

1. Introduction

The Auction House North Shields ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.

2. Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number and postal address
  • Bidding history and auction participation records
  • Payment information (processed securely by our payment provider)
  • Website usage data and cookies

3. How We Use Your Information

We use your personal information to:

  • Process auction registrations and bids
  • Send auction notifications and results
  • Process payments and invoices
  • Respond to enquiries and provide customer support
  • Improve our website and services

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

5. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request erasure of your data
  • Object to processing of your data
  • Data portability

6. Cookies

Our website uses cookies to improve your browsing experience. You can control cookie settings through your browser preferences.

7. Contact Us

For any privacy-related queries, please contact us at:

The Auction House North Shields
178 Tynemouth Rd, Tynemouth, North Shields, NE30 1EG
Email: info@theauctionhousenorthshields.co.uk
Phone: 0191 429 1773